Pricing and Billing FAQ

Pricing and Billing
Do I have to pay sales tax?
 
We are required to collect Sales Tax on certain products in all states.  Each state has its own Sales Tax regulations.
 
I have a question on my charges.
 
Click the "Account" link at the top right hand side of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact customer service for further assistance.
 
I need a copy of my receipt/invoice.
 
Click the "Account" link at the top right hand side of our site to print invoices.
 
When will my credit appear on my account?
 
Refunds and/or Credits usually take 2-3 business days from the time we receive your Returned item(s).
 
When will my credit card be charged?
 
Your credit card will be charged within 24 hours prior to shipment of your item(s).